1. What Information We Collect
We may collect the following types of personal information:
a) Information you provide directly
- Name
- Email address
- Phone number
- Business name
- Any information you submit through enquiry forms, contact forms, emails, or phone calls
b) Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referring websites or advertising sources
- Interaction with forms, buttons, or calls-to-action
This information is collected using cookies, analytics tools, and tracking technologies.
2. How We Use Your Information
We collect and use personal information for legitimate business purposes, including:
From our business perspective
- To respond to enquiries and provide requested services
- To deliver digital marketing, website, and related services
- To manage client relationships and communicate with clients
- To improve our website, services, and user experience
- To measure marketing performance and campaign effectiveness
- To comply with legal and regulatory obligations
From your perspective as a user or client
- To receive relevant information or services you request
- To communicate with us easily and securely
- To ensure your data is handled responsibly and transparently
- To experience a more relevant and improved website experience
3. Cookies, Analytics & Advertising
Our website may use:
- Cookies and similar technologies
- Google Analytics or similar analytics platforms
- Advertising and remarketing tools (such as Google Ads, LinkedIn Ads, Meta platforms)
These tools help us:
- Understand how users interact with our website
- Improve website performance and content
- Measure the effectiveness of advertising campaigns
4. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information to:
- Trusted service providers (e.g. analytics, hosting, CRM, marketing platforms)
- Professional advisers where required
- Government authorities or regulators when required by law
All third parties we work with are required to handle personal information securely and in accordance with applicable privacy laws.
5. Data Storage & Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access, modification, or disclosure
Data may be stored electronically on secure servers, including servers located outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with Australian standards.
6. Access & Correction
You have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or outdated information
To make a request, please contact us using the details below. We will respond within a reasonable timeframe.
7. Marketing Communications
We may send marketing or informational communications where permitted by law.
You can opt out of marketing communications at any time by:
- Using the unsubscribe link (where applicable)
- Contacting us directly
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The updated version will be posted on this page with the revised date.
You can manage or disable cookies through your browser settings; however, some website functionality may be affected.